practice
policy statement on quality and project
management
We are committed to making architecture which is lasting and beautiful. We have figured prominently in the three significant architectural award schemes operating in Ireland and have won awards in Europe. We strive to provide a reliable, competent and professional architectural design service to all of our clients, and in our day-to-day relationships with professional colleagues and members of the construction team.
Our rigorous quality management system has been vital to achieving these successes.
The partners are intimately involved in all projects and are committed to implementing and continually improving a quality management system to achieve our client’s satisfaction and the best building possible. The quality management system is recognised as a continual process in which we recognise the key issues, set performance standards, evaluate our actual performance against these standards, take corrective action when required and identify opportunities for improving.
It is the practice’s policy:
- We are conscious of the role systematic quality management plays in the proper execution of project management and the complex design services we offer. This structure, as it relates both to the design and management processes, is clear, logical and adaptable.
- We acknowledge the importance of staff training in the implementation of the procedures and have a positive policy of continuing professional development for all members of staff where individuals’ aspirations and objectives are recognised leading to the maintenance and improvement of personal and professional skills.
- We recognise that this system, which complies with the requirements of BS EN ISO 9001: 1994, must be reviewed and updated, if required, annually in order to ensure that it remains relevant and efficient.
Our quality management system broadly deals with:
- Designation at the start of a job of a single point of contact at partner level for each client and a project architect for each project. These individuals are primarily responsible for the proper implementation of the quality management system on each project.
- Establishment of a system of filing both physical and electronic for each project at commencement. Introduction of standard nomenclatures to ensure uniformity across projects. Review and use by the project architect / partner of the RIAI Good Practice Guide as a form of checklist for each stage of development.
- Crit system of design review as the project develops in line with each of the RIAI Work Stages. The review takes the form of a presentation of each scheme to the alternate partner. The project architect is responsible for recording decisions and implementing changes.
- Identification and education in the use of standardised templates which can be used for both text and drawn information.
- Weekly management meetings to review resource allocation and project status.
- Monthly in-house training seminars for all members of staff on a variety of technical topics ą from the use of software programmes to issues of drawing styles / conventions. These meetings are a key forum for providing feedback from staff on our actual performance against the standards set out in the quality management system.
- Encouraging all members of staff to review the continuing professional development log and sign up for seminars which are of interest both personally and professionally.
- Presentation of a project at each stage of development to the client to obtain feedback both on the design process and the nature of the design itself ą obtaining instructions where required.
- After a project has been completed, client feedback is obtained in the form of a Completed Project Questionnaire.
The implementation of our quality management system is in order to meet the practice’s management objectives; it shall not be construed as part of the practice’s statutory obligations.
We are committed to making architecture which is lasting and beautiful. We have figured prominently in the three significant architectural award schemes operating in Ireland and have won awards in Europe. We strive to provide a reliable, competent and professional architectural design service to all of our clients, and in our day-to-day relationships with professional colleagues and members of the construction team.
Our rigorous quality management system has been vital to achieving these successes.
The partners are intimately involved in all projects and are committed to implementing and continually improving a quality management system to achieve our client’s satisfaction and the best building possible. The quality management system is recognised as a continual process in which we recognise the key issues, set performance standards, evaluate our actual performance against these standards, take corrective action when required and identify opportunities for improving.
It is the practice’s policy:
- We are conscious of the role systematic quality management plays in the proper execution of project management and the complex design services we offer. This structure, as it relates both to the design and management processes, is clear, logical and adaptable.
- We acknowledge the importance of staff training in the implementation of the procedures and have a positive policy of continuing professional development for all members of staff where individuals’ aspirations and objectives are recognised leading to the maintenance and improvement of personal and professional skills.
- We recognise that this system, which complies with the requirements of BS EN ISO 9001: 1994, must be reviewed and updated, if required, annually in order to ensure that it remains relevant and efficient.
Our quality management system broadly deals with:
- Designation at the start of a job of a single point of contact at partner level for each client and a project architect for each project. These individuals are primarily responsible for the proper implementation of the quality management system on each project.
- Establishment of a system of filing both physical and electronic for each project at commencement. Introduction of standard nomenclatures to ensure uniformity across projects. Review and use by the project architect / partner of the RIAI Good Practice Guide as a form of checklist for each stage of development.
- Crit system of design review as the project develops in line with each of the RIAI Work Stages. The review takes the form of a presentation of each scheme to the alternate partner. The project architect is responsible for recording decisions and implementing changes.
- Identification and education in the use of standardised templates which can be used for both text and drawn information.
- Weekly management meetings to review resource allocation and project status.
- Monthly in-house training seminars for all members of staff on a variety of technical topics ą from the use of software programmes to issues of drawing styles / conventions. These meetings are a key forum for providing feedback from staff on our actual performance against the standards set out in the quality management system.
- Encouraging all members of staff to review the continuing professional development log and sign up for seminars which are of interest both personally and professionally.
- Presentation of a project at each stage of development to the client to obtain feedback both on the design process and the nature of the design itself ą obtaining instructions where required.
- After a project has been completed, client feedback is obtained in the form of a Completed Project Questionnaire.
The implementation of our quality management system is in order to meet the practice’s management objectives; it shall not be construed as part of the practice’s statutory obligations.
